Look for that same survey with Lexus scores seperated from Toyota scores and get back to me. Toyota is below average.

Nissan is barely average - same thing, look for a list that seperates Infiniti from Nissan.

 

I aplaud you for giving me the status as the Mitsubishi Spokesman for MMC and MMNA, but that's not the case. I am just another person voiceing his opinion on an internet forum that just so happens to be one salesman at one dealerhship out of 600+. When customers come to me and need my help, I don't give them excuses, I don't have to - I do my best to make things right. But when someone like you comes into a thread ranting about a bunch of things he doesn't understand, I'm just trying to show him why he's wrong. So thanks but no thanks for your "advice", its not needed.

 

An aftermarket warranty won't cover anything that the standard warranty won't. Especially since the car is not out of the factory warranty either. They have their own set of rules, inspectors that mirror what the OEMs offer.

 

Here is something to add. The arbitration agreement that Mitsu has everyone sign off on when you initially by the Evo is a joke. Mitsu restricted my warranty due to modifications, namely a Forge Motorsports BOV. I had a 5th gear grinding noise that other Evo's have had, so I felt this would be fixed. A Mitsu Rep denied paying for it and I paid $2700 out of pocket.

Then I went through the arbitration process, let me tell everyone, DON"T HIRE AN ATTORNEY FOR THIS. The company that does the arbitration is National Center For Dispute Settlement, and are paid by Mitsu! I paid $1000 for an attorney and we had an arbitrator who knew nothing about an Evo, let alone what a turbo was! You guessed it, they agreed with Mitsu and denied my claim. They reason was that the Service Mngr told me that Mitsu might not pay for it and I told him to go ahead and fix it, because I felt that they couldn't snake out of fixing something that was no way my fault, but they did. The arbitrator never mentioned the Magnuson-Moss Warranty Act in his reply. I wonder why?

In conclusion, hire an attorney after the Arbitration hearing, and save yourself some money. I will now be taking them to court.

 

wow. i think ive made up my mind about not getting a mitsubishi car, namely the evo mr, period. go to google and type in mitsubishi voiding warranty evo and u get a ton of things to look at. how come people are still crazy with buying an evo knowing that they could be replacing the clutch or whatnots in a few months? i think the g35 coupe and the 05 vette look alot better than the mr right now with all the issues that u guys have with mitsu about their warranty. its kinda sad because i really wanted to get an MR and i even got the money for it too, but i am not gonna have the warranty voided just because i am putting on an aftermarket BOV.

 

someone asked how much insurance is for premium brand cars, well my 38K bmw is less the my 30K evo (sold). bmw is $800 per year - great thing about bmw insurance is that they will only use bmw parts for repairs. also bmw service is way better than mitsu, they fix anything and everything no questions asked. flat tire fix for free, oil change free, wiper blades free, rotors free, brake pads free, etc for 4 years / 50,000 miles. customer does zero. not sure how mitsu can say they have best back cars, my evos paint chipped after 1,000 miles on it, bmw cover paint, rust, etc for 12 years now. mitsu is a joke.

 

Again, two sides to every story.

NCDS is an arbitration group, like AAA which a lot of manufacturers use. The point of arbitration is to save everybody on court costs. You didn't have to hire an attorney, but again, that's your choice. Now you have the option to take it to the next level. If Mitsubishi had lost, they have no option of going further. That's why its called binding arbitration.

2nd. You lost because the crux of your argument was that you replaced your BOV and supplemented it with a Boost controller because the stock one leaked. And instead of taking it to a dealer for replacement, you took it on yourself to replace it with aftermarket parts. However, the stock BCS is designed to leak, that's why Evos don't hold 19psi to redline. You can't just say, okay, the stock part is broken, I don't want my warranty to fix it, nor do I want a dealer to diagnose it, I'm just going to replace and modify as I see fit.

Again, it is unfortunate. But I can't help but think all this would have been avoided had you taken the ten to thirty minutes to remove your boost controller and put your stock BOV back on before pulling into our's or Serra's service deparment.

 

To GPTourer

Let me tell you something Mr.Mitsubishi himself! Unless you were in the Arbitration hearing all that you are writing is hearsay! If the arbitrator could have spoken english properly and had command of the lauguage, and would have known something about Evo's and the Magnusson-Moss Act like he had stated. The outcome would have been different.

State you point and don't put your nose were it does not belong. Your first paragraph was sufficient. You don't know the whole story.

 

Good luck in court.

 

Well, I bought a Sti today.

Oops, mitsu screwed up again. After my 2002 eclipse gt (which got replaced by my s2k) and all the bs mitsu lies, and it is lies, I bought the sti. Best backed my ***.

To prove a point on build quality of the subaru's, the sales man opened the door as wide as it would go. Put down the window and sat on the door with his feet in the air. It didn't bend, flex, move in the slightest. From the evo's I've seen your lucky the doors close coming out of the factory.

Go do that with your evo and see what happens. BTW, driving by the mits dealer it on my way to the subie, they had NO ONE there. Just 2 sales men smoking outside and an otherwise empty lot. (Lots of cars, no people). I could barely get a sales man at the subie dealer, the place was doing excellent business.

Good luck guys, I've only hung around this long to see how a fellow S2k owner was making out. I'm going over the Nasioc site, it's less depressing.

 

how about this... why dont YOU show me a study where it shows that mitsu is "as good or better in quality" than the other japanese car makers.

and toyta and lexus cars are made at the same manufacturing plants so whats the difference? the point is among the largest (honda, nissan, toyota, mitsu)japanese auto makers, mitsu is LAST.

 

Okay, here you go.

These are jd power and associates initial quality surveys. They offer some insight, but longer history is needed to really tell the tale. But since most of our core models are less then a couple years old its the best I can come with on short notice.

My observations.
The Galant did really well as I expected.
The Endeavor didn't do so hot. Not sure why, we have done very well with them, haven't had any problems with them. It is an Edmunds best buy for its segment. Oh well, maybe the 4.5's and '05's will score better.
The Eclipse lagged behind its competitors, but its funny how there are many many more of them on the road, and that the Celica is being cancelled for its poor sales and the RSX has its own powertrain issues, which is refelcted in the mechincal quality score. And as far as appeal and style, it is due for replacement. The 4G will take care of that.
The CR-V rules its segment, hopefully they won't catch fire during their first oil change

 

And more:

The Diamante did well. Too bad this is the big guy's last year.
Montero did good.
The 'Sport is getting long in tooth and this is its final year, but should have gotten a better score. Consumer's Digest rated it and the Montero the BEST in class for reliability. Guess it just depends on whose taking the data.
Lancer could only best the Sentra where it counted, but I suspect the scores will rise as the model becomes more "mainstream/"

Suprising. The way you guys paint the picture, Mitsu should have come in dead last everytime. But they didn't. If anything I would say Nissan has the most work to do. Mitsu will continue to improve.

 

Hey s2kguy, sorry to hear you moved on from the S2K!

 

I needed something a bit bigger. I loved my s2k but it was too damn small and I wantea awd.

On the flip side i'm selling my 17inch SSR Comps. Gunmetal (graphite, whatever it is) at a reasonable price