Have you contacted an attorney to get real legal advice? It would seem that you have tried very hard to work with Mitsubishi.

 

It sounds like you done everything short of an attorney. I'll PM you.

 

a course on mits and there warranty BS!!!i hope them bastard is reading this.i got only 7k miles the clutch already burnout..no engine modd except for turboback..and warranty won't even cover..thats BS!!!!!!!!!!!!!

 

myself as well as four other evo owners I know in the colorado spring area would probably be happy to join in on a class action suit should one come to pass. we've had some serious quality and warranty problems already and they seem to only be getting worse.

 

Ratio of class action lawsuits suggested on internet forums to class action lawsuits actually followed through on: a lot:zero

john

 

VW just settled one for the coil pack failures (just got a check in the mail), so it does happen.

 

transfer case went........not covered under warranty.

 

What reason was given for the warranty denial?

 

Do what I did. I sold my evo and told all my friends, family, and co workers never to buy a 3rd tier automotive brand and expect anything that resembles service.

For all those who are worried about warranties and service and repair work, I hate to say this but not only did we buy the wrong car, we bought the wrong brand. I just sold my evo, got an fx35 and g35 and the service is NIGHT and DAY from the Mitsu service department. Infiniti offered to give me a loaner car, cookies/brownies, hot chocolate, or just chill in their free "internet cafe" to kill time just for going in to get an oil change on the G35?!?! They even washed and detailed the car after the oil change??!? Another customer told me they replaced his headlights with new ones just cause his lens were slightly hazy! And to top it off, the oil change was less than a Mitsu oil change for the evo.
Mitsubishi on the other hand? I had to wait 4 weeks for a time window convenient for the lone mitsu area representative to come out and decide on whether or not to repair my warped brake rotors. And through those 4 weeks, I was the one trying to call them for an update...they never followed up with me after the 6 times they promised up and down to call me back. RIDICULOUS. The mitsu service department in my area is run by monkeys. I get better service at Mickey D's ordering a $5 value meal.

My advice?
Evaluate if you truly want a car like the Evo. Buy the Evo for all out performance and the absolute best bang for the buck.(the evo is an awesome machine)....... but don't ever buy it thinking that Mitsu stands behind it's product. They could give us all a 20 year bumper to bumper warranty but if they deny all work and label it as "abuse" or won't do work until their regional evo specialist looks at it in 2 months when he is in town, it truly is worthless.

You want a new clutch after premature wear? You want a new engine after it prematurely blows up? You want a new tranny because it is starting to grind? You want actual service from a japanese brand that stands behind their workmanship? Skip sitsubishi and buy an infiniti or a lexus.

I paid $30k for the evo and financing was at 6%. My FX35 was $38k and financing is 2.9% and my G35 was even less than that.
You will be surprised how little it will cost you to step up to premium service and a warranty that is actually worth something.

 

what is the insurance like on those cars compared to an evo though?
i assume those luxury brands come with luxury priced insurance...



BUDLoNG

 

boy i'm glad i found the Evom.net. ive been reading alot of warranty denials from the owners on here. i was going to put down 20k to get the mr once it comes out but now i dont think i am. i owned a honda civic in the past and did so much stuff to it and honda honored their warranty. those guys were great. i currently own an 02 wrx with turboxs stage 2 on it, and after many launches the car is still running fine especially the clutch. after reading all of the good stuff about the lan evo 8 i was convinced of buying one but after the huge thread on the warranty, ive changed my mind. thanks to the people with their posts.

 

Actually I used to drive an Audi A6 and the insurance was 1/2 that of the evo. Sticker price is only one factor the actuaries take into account when calculating risk and consequently premiums. Since luxury cars are not purchased new by kids and regularly spun into retaining walls, they tend to be cheaper to insure than evos, which many jackasses purchase and wreck almost on a daily basis.

 

I priced insurance for an EVO VIII and an Audi A41.8T (both 2004's...EVO $30k, A4 $33k) back in April, when I was considering both. If I recall, the difference (in central Iowa) was $14 over 6 months...or about $2 a month...the EVO being the more expensive.

I owned an A4 for 3 years, and the dealer service was awesome. I had purchased 4 cars there (3 Acuras and 1 Audi), and there was no issue...not even one.

I don't want to go too far off our subject, but just a quick story...

I took the A4 in for an oil change shortly after I bought it and, while I'm up at the counter getting the keys, a lady walks out of the office where all the bookeeping is done, says "Hi, Joel.", and starts asking me about my A4...how I like it, was it a good decision, stuff like that. I answer her questions, and she then asks me, "So, how would you compare the A4 to the Integras you've owned?"

I'm just blown away...I've NEVER seen this lady before, but she knows my name, she knows what I drive, she knows what I DROVE, and she's genuinely interested in my opinions. Turns out she was in Accounts Payable or something.

THAT, my friends, is service. An employee, who has little "face-time" with customers, that actually knew details of 10 years of my car purchases. I've forgotten many things, but I'll NEVER forget that.

Regards,
Joel

 

Sigh. Talk about apples and oranges. I don't know where you get the third tier stufff, but what you're actually doing is comparing a luxury brand to a mainstream brand. Toyota is having that problem right now. Their JD Power scores are very very polarized. Lexus is at the top for customer service satisfaction while Toyota is barely average. The same applies to Nissan and Infiniti. Big luxo dealers have lots more money to throw around. Granted Mitsu dealers have a lot to improve on, there are good and there are bad, but all that extra stuff you rant on about is just that - nice extras, but they aren't necessary at a typical Mitsu dealership.

So just because they serve tea and crumpets and let you play cricket on the south forty at Land Rover, or they have geisha girls offering soapy rubdowns and acupuncture treatments at Acura doesn't mean Mitsu has to do it too. As spectacular as an Evo is, its just another piece of merchandise in the Mitsu lineup, not even the most expensive - so just like the Endeavor buyer or the base Lancer buyer you all deserve good, prompt and courteous service at the very least. And we are working on that, but leave all that other stuff to the dealers where the cars (and the margins) are a lot more.

 

**** WE ****


I have joked about it other posts, but apparenty this guy really IS an employee of Mits, soon to be employee of the month. Enjoy your parking spot GPTourer, GRATS

And just for the record, with the performance the EVO has, Mits coulda charged more, and not screwed it's customers on warranty issues, and maybe paid for some customer service training to boot. The numbers speak for themselves people will pay more for a superior product and/or service.

This may also confirm that someone/thing from Mits does in fact troll this board and others for info to use against the members. Nope sure wasn't automated, it was GPTourer