View Poll Results: Warranty claim problems/ No claim problems.
Submitted claim, wasn't honored or had problems



129
58.90%
Submitted claim, no problems getting it fixed.



93
42.47%
Multiple Choice Poll. Voters: 219. You may not vote on this poll
Warranty Issues <Mega Merge>
Here's a good one. If you are going to take your car in for warranty work, dont tell the advisor that it broke while you were "racing" to get to the grocery store to get milk and eggs before they closed. LOL
Still not a word from
on my arbitration request for the warranty denial.
In stark contrast to
, Honda is replacing the top and rear tail lights on my 4 year old S2000! The S2000 is the car that my son and I have been using for SCCA Solo 2 events for the last couple of years ... well, except for that one event that we took the Evo out for!
Mitsubishi Evo -- one SCCA Solo 2 event. Weeks later two rods fail in the Evo motor and I find out that warranty is already restricted (according to Mitsu) because of participation in the one SCCA auto-x event.
Honda S2000 -- car out of warranty by a couple of years, but Honda still takes care of issues.
Which brand will I buy next time?
on my arbitration request for the warranty denial.In stark contrast to
, Honda is replacing the top and rear tail lights on my 4 year old S2000! The S2000 is the car that my son and I have been using for SCCA Solo 2 events for the last couple of years ... well, except for that one event that we took the Evo out for!Mitsubishi Evo -- one SCCA Solo 2 event. Weeks later two rods fail in the Evo motor and I find out that warranty is already restricted (according to Mitsu) because of participation in the one SCCA auto-x event.
Honda S2000 -- car out of warranty by a couple of years, but Honda still takes care of issues.
Which brand will I buy next time?
Originally Posted by MSM_S2K
Still not a word from
on my arbitration request for the warranty denial.
In stark contrast to
, Honda is replacing the top and rear tail lights on my 4 year old S2000! The S2000 is the car that my son and I have been using for SCCA Solo 2 events for the last couple of years ... well, except for that one event that we took the Evo out for!
Mitsubishi Evo -- one SCCA Solo 2 event. Weeks later two rods fail in the Evo motor and I find out that warranty is already restricted (according to Mitsu) because of participation in the one SCCA auto-x event.
Honda S2000 -- car out of warranty by a couple of years, but Honda still takes care of issues.
Which brand will I buy next time?
on my arbitration request for the warranty denial.In stark contrast to
, Honda is replacing the top and rear tail lights on my 4 year old S2000! The S2000 is the car that my son and I have been using for SCCA Solo 2 events for the last couple of years ... well, except for that one event that we took the Evo out for!Mitsubishi Evo -- one SCCA Solo 2 event. Weeks later two rods fail in the Evo motor and I find out that warranty is already restricted (according to Mitsu) because of participation in the one SCCA auto-x event.
Honda S2000 -- car out of warranty by a couple of years, but Honda still takes care of issues.
Which brand will I buy next time?
With all the mysterious engine failures, they are not "known issues"?? Evo reslae values are so being hammered by all this press, which in turn means fewer folks are interested in purchasing them.. Way to go Mitsu! $8k or completely destroy your reputation as a business concerned with taking care of customers.. good choice..
There are not a bunch of "mysterious engine failures" the same thing that kills Evo engines will kill any car, oil starvation, lean conidtions, over boosting... Its the circumstances that lead to these events is what determines whether the warranty covers it or not. Racing in organized events and modifications are not covered. Has nothing to do with reputation or resale values.
Originally Posted by GPTourer
There are not a bunch of "mysterious engine failures" the same thing that kills Evo engines will kill any car, oil starvation, lean conidtions, over boosting... Its the circumstances that lead to these events is what determines whether the warranty covers it or not. Racing in organized events and modifications are not covered. Has nothing to do with reputation or resale values.
I totally agree. I wonder how many people have had any sort of engine failure on a stock engine that was NOT low on oil?
Originally Posted by EVO Neil
I totally agree. I wonder how many people have had any sort of engine failure on a stock engine that was NOT low on oil?
How has Mitsu reacted to known issues? Well, as I recall there was an arrest and prosecution for coverups of known issues including warranty denial for the same.
As to the question of motor failure on stock engines? I know of at least one.
... and others have posted in this thread.
Last edited by MSM_S2K; Aug 21, 2004 at 06:36 PM.
Originally Posted by MSM_S2K
How has Mitsu reacted to known issues? Well, as I recall there was an arrest and prosecution for coverups of known issues including warranty denial for the same.
You want to talk apples to apples we can discuss Honda finally deciding to recall 600,000+ cars after years of complaints and TSBs ( a band aid approach to a needed recall) on V6 automatic cars like TLs and Accords for failed trannys. But, such an event hardly gets any press at all. I'm sure I could go on the S2K boards and find people with powertrain failuers as well that did not get help from Honda either.
There is no chronic issue with the Evolution.
As a current S2k owner I can tell you after 40k miles of hard driving my car has had ZERO mechanical malfunctions, other than a bad cup holder lid
. There are people who put super chargers on the s2k and put out 300 rwhp and still get 30k plus miles out of the stock clutch and have no engine, tranny, or diff problems. I run that car up the redline almost every day, just cause I like the sound
.
You do something stupid like drop the clutch at 6k rpms, and ya you get what you deserve.
But from what I've read so far that isn't the case for good chunk of the warranty denialsfrom mits. Ya, there are some boneheads out there dropping their clutches, over boosting the engines, and not paying attention to oil levels... but that is no excuse for Mitsubishi to deny everyone else warranty without even inspecting the problem. That's where this thread got my attention. They just denied service without inspecting the problem, which is illegal by the magnusson-moss act (sp?).
I've used the info here and the magazine articles to beat up the local mits dealer on the evo price, (thanks heh) but I may still not trade in my S2k based on the bs that mits has been pullling. BTW, i had 2002 eclipse GT and they pulled alot of the same bs with that car. Bad syncro's, must be how I drive. 4 trips to the dealer and they couldn't even fix my damn sun roof. Passenger door out of alignment... can't fix that. Two trips to get the #4 spark plug to keep from frying itself. Seems they car ran lean on that cylinder... they had no idea why. More trouble in 15k miles on that car than 40k on the S2k. And many many fit and finish problems. Like my vent getting stuck on the cold position in the middle of the winter... my personal favorite.
If I end up with an evo at this point it'll be because they practically gave it to me. Otherwise I'll probably go STI.
. There are people who put super chargers on the s2k and put out 300 rwhp and still get 30k plus miles out of the stock clutch and have no engine, tranny, or diff problems. I run that car up the redline almost every day, just cause I like the sound
.You do something stupid like drop the clutch at 6k rpms, and ya you get what you deserve.
But from what I've read so far that isn't the case for good chunk of the warranty denialsfrom mits. Ya, there are some boneheads out there dropping their clutches, over boosting the engines, and not paying attention to oil levels... but that is no excuse for Mitsubishi to deny everyone else warranty without even inspecting the problem. That's where this thread got my attention. They just denied service without inspecting the problem, which is illegal by the magnusson-moss act (sp?).
I've used the info here and the magazine articles to beat up the local mits dealer on the evo price, (thanks heh) but I may still not trade in my S2k based on the bs that mits has been pullling. BTW, i had 2002 eclipse GT and they pulled alot of the same bs with that car. Bad syncro's, must be how I drive. 4 trips to the dealer and they couldn't even fix my damn sun roof. Passenger door out of alignment... can't fix that. Two trips to get the #4 spark plug to keep from frying itself. Seems they car ran lean on that cylinder... they had no idea why. More trouble in 15k miles on that car than 40k on the S2k. And many many fit and finish problems. Like my vent getting stuck on the cold position in the middle of the winter... my personal favorite.
If I end up with an evo at this point it'll be because they practically gave it to me. Otherwise I'll probably go STI.
Originally Posted by GPTourer
The people that are responsible for denying your warranty are MMNA, as in Mitsubishi Motors of North America. Nobody from that company has been arrested and prosecuted for any type of coverup for "known issues" or any type of warranty denial.
What an idiotic comment.
Originally Posted by GPTourer
You want to talk apples to apples we can discuss Honda finally deciding to recall 600,000+ cars after years of complaints and TSBs ( a band aid approach to a needed recall) on V6 automatic cars like TLs and Accords for failed trannys. But, such an event hardly gets any press at all. I'm sure I could go on the S2K boards and find people with powertrain failuers as well that did not get help from Honda either.
As to S2000s? I suggest you do go check out the http://www.s2ki.com board. You'll find very, very few problems and nothing similar to the warranty denials from Mitsu.
Originally Posted by GPTourer
There is no chronic issue with the Evolution.
I never said MMNA has nothing to do with MMC, stop putting words in my mouth. The scandal in Japan with the arrests and warrants have nothing to do with your situation here. You raced your car and MMNA voided your warranty. Nobody from MMNA has haid their homes raided, been warranted for arrest nor have the police stormed the HQ in Cali. That's the bottom line.
How a company handles a car at fault is being called in to question. For years Honda decided only to fix cars on a case by case issue, despite the fact there was obviously some sort of fault with the cars and not have a recall. They used the TSB system instead. That's what Mitsubishi tried to do and they paid for it. I'm showing you that Honda is not above those practices either. They knew their reputation would suffer if they had to recall those cars, but it doesn't get as much attention now that they have.
I've already seen the complaints about the S2000 and where it showed up high on a NHTSA complaint list. Just like any forum, you only get a small slice of the true ownership of a car.
How a company handles a car at fault is being called in to question. For years Honda decided only to fix cars on a case by case issue, despite the fact there was obviously some sort of fault with the cars and not have a recall. They used the TSB system instead. That's what Mitsubishi tried to do and they paid for it. I'm showing you that Honda is not above those practices either. They knew their reputation would suffer if they had to recall those cars, but it doesn't get as much attention now that they have.
I've already seen the complaints about the S2000 and where it showed up high on a NHTSA complaint list. Just like any forum, you only get a small slice of the true ownership of a car.
I am not sure where to place this so I'll start here; in California a group called Advanced Research is sending out surveys to "sports car" owners with a slant towards Evo 8's. The questions are very suspect (do you race your sports car; do you or have you modified your vehicle?) I have heard from a reliable source that Mitsubishi contracted with this company to try and find out more about the people that buy and then modify their Evo's so that warranty claims can be NOT honored! This smacks of deciet and dishonesty of the powers that be at Mitsu. DO NOT fill this survey out and if you do DO NOT send it in. You may find that you will receive a letter from Mitsu voiding your warranty.


