View Poll Results: Warranty claim problems/ No claim problems.
Submitted claim, wasn't honored or had problems



129
58.90%
Submitted claim, no problems getting it fixed.



93
42.47%
Multiple Choice Poll. Voters: 219. You may not vote on this poll
Warranty Issues <Mega Merge>
No its not to void warrenties their parts program asks them for a VIN so that they can assure your getting the right part for the right year. I just tell them I dont have it on me and they figure it out anyway.
Well, can't live life with a voice grip on your ***** I guess
. My dealer says cat-backs are okay, but I'll have to call them when the time to some some serious modding comes just to see where their stance is on the matter.
. My dealer says cat-backs are okay, but I'll have to call them when the time to some some serious modding comes just to see where their stance is on the matter.
Originally Posted by silex
Well, can't live life with a voice grip on your ***** I guess
. My dealer says cat-backs are okay, but I'll have to call them when the time to some some serious modding comes just to see where their stance is on the matter.
. My dealer says cat-backs are okay, but I'll have to call them when the time to some some serious modding comes just to see where their stance is on the matter.
I think people are blowing this whole "warranty voiding" business way out of proportion. I have some common mods done to my 2003 Evo (Buschur intake; Buschur 3" turbo-back w/ high-flow cat; AVC-R boost controller; various gauges; TurboTrix custom ECU re-mapping; s.s. brake lines; custom 2-piece rotors; etc.). I talked about these mods with my local dealer before doing them. In fact, most of the parts were actually installed by the dealer.
So far, I've had no warranty trouble whatsoever. I've even had TWO transfer cases and one tranny replaced under warranty. I think a lot of it has to do with how you present yourself and your car to the dealer, how good your relationship is with your service manager, and how you use (or abuse) your car.
I've forged a close relationship with my dealer. I go to them even for routine stuff like oil and fluid changes. Sure, it's more expensive than the Citgo on the corner. But this way, the dealer gets to know you. They know that you're a mature and careful driver. They know that you don't beat the crap out of the car. So when the time comes for warranty work, they go to bat for you.
I really think the guys who get into trouble are the ones that buy the car, do all the maintenance themselves (or at local garages), mod the car like crazy, beat the hell out of the car on the street and strip...but never set foot into the dealership until they're blown the tranny from one too many drag launches. The dealer doesn't know who the hell this kid is. All he sees is yet another kid in an Evo with tons of flashy mods and maybe some evidence of abuse. Guess what? He's not going to go to bat for you.
There are advantages to being a loyal customer.
Emre
So far, I've had no warranty trouble whatsoever. I've even had TWO transfer cases and one tranny replaced under warranty. I think a lot of it has to do with how you present yourself and your car to the dealer, how good your relationship is with your service manager, and how you use (or abuse) your car.
I've forged a close relationship with my dealer. I go to them even for routine stuff like oil and fluid changes. Sure, it's more expensive than the Citgo on the corner. But this way, the dealer gets to know you. They know that you're a mature and careful driver. They know that you don't beat the crap out of the car. So when the time comes for warranty work, they go to bat for you.
I really think the guys who get into trouble are the ones that buy the car, do all the maintenance themselves (or at local garages), mod the car like crazy, beat the hell out of the car on the street and strip...but never set foot into the dealership until they're blown the tranny from one too many drag launches. The dealer doesn't know who the hell this kid is. All he sees is yet another kid in an Evo with tons of flashy mods and maybe some evidence of abuse. Guess what? He's not going to go to bat for you.
There are advantages to being a loyal customer.
Emre
Those are wise words Emre. I never really thought of it that way, but it makes sense to me. The gist of it is to do most of your maintenance and installation work at the dealer if they are willing to in order for them to know that what you are up to and that way they won't question when something goes wrong. Makes alot of sense actually! I think we should expect your words of wisdom to the rest of the bunch
.
.
Originally Posted by silex
Those are wise words Emre. I never really thought of it that way, but it makes sense to me.

Originally Posted by silex
The gist of it is to do most of your maintenance and installation work at the dealer if they are willing to in order for them to know that what you are up to and that way they won't question when something goes wrong. Makes alot of sense actually! I think we should expect your words of wisdom to the rest of the bunch
.
.I've gone to the same dealer since day 1 for service (not the dealer I bought the car from, BTW). From day 1, I introduced myself to the service manager. Talked about the car and why I bought it. Discussed break-in procedures. Basically, they got to know that I was a serious, mature owner and it showed them that I was committed to forging a partnership with them. I made it clear that I wouldn't want anyone else to work on the car, even just for an oil change. They started seeing me every 3K miles like clockwork.
When it came to mods, we discussed them. Talked about why I wanted them. Asked them if they'd be willing to install the parts to make sure everything fit right and worked right. They agreed. Then, when things went wrong (I lost two t-cases and a tranny), they made sure it was taken care of.
That's the way to do it as far as I'm concerned.
Emre
Originally Posted by Kayaalp
I think people are blowing this whole "warranty voiding" business way out of proportion. I have some common mods done to my 2003 Evo (Buschur intake; Buschur 3" turbo-back w/ high-flow cat; AVC-R boost controller; various gauges; TurboTrix custom ECU re-mapping; s.s. brake lines; custom 2-piece rotors; etc.). I talked about these mods with my local dealer before doing them. In fact, most of the parts were actually installed by the dealer.
So far, I've had no warranty trouble whatsoever. I've even had TWO transfer cases and one tranny replaced under warranty. I think a lot of it has to do with how you present yourself and your car to the dealer, how good your relationship is with your service manager, and how you use (or abuse) your car.
I've forged a close relationship with my dealer. I go to them even for routine stuff like oil and fluid changes. Sure, it's more expensive than the Citgo on the corner. But this way, the dealer gets to know you. They know that you're a mature and careful driver. They know that you don't beat the crap out of the car. So when the time comes for warranty work, they go to bat for you.
I really think the guys who get into trouble are the ones that buy the car, do all the maintenance themselves (or at local garages), mod the car like crazy, beat the hell out of the car on the street and strip...but never set foot into the dealership until they're blown the tranny from one too many drag launches. The dealer doesn't know who the hell this kid is. All he sees is yet another kid in an Evo with tons of flashy mods and maybe some evidence of abuse. Guess what? He's not going to go to bat for you.
There are advantages to being a loyal customer.
Emre
So far, I've had no warranty trouble whatsoever. I've even had TWO transfer cases and one tranny replaced under warranty. I think a lot of it has to do with how you present yourself and your car to the dealer, how good your relationship is with your service manager, and how you use (or abuse) your car.
I've forged a close relationship with my dealer. I go to them even for routine stuff like oil and fluid changes. Sure, it's more expensive than the Citgo on the corner. But this way, the dealer gets to know you. They know that you're a mature and careful driver. They know that you don't beat the crap out of the car. So when the time comes for warranty work, they go to bat for you.
I really think the guys who get into trouble are the ones that buy the car, do all the maintenance themselves (or at local garages), mod the car like crazy, beat the hell out of the car on the street and strip...but never set foot into the dealership until they're blown the tranny from one too many drag launches. The dealer doesn't know who the hell this kid is. All he sees is yet another kid in an Evo with tons of flashy mods and maybe some evidence of abuse. Guess what? He's not going to go to bat for you.
There are advantages to being a loyal customer.
Emre
I do the exact same thing.
I got 2 free oil changes last time i was there.
Anyway, since nobody said it, i have heard of people getting denied warrenty for ANY mods that bump power AT ALL. Because it does put extra stress on the car that isn't intended to be there from the engineers, and therefore Mitsu's POV. I personally save every stock part so if something happens i can replace the aftermarket ones; Who cares if it takes a week to switch everything back to stock, it's worth a $3000 tansmission to me... Think about it, that is like a going 2 weeks without pay (For most of us?) because your too lazy to get in your garage for a couple hours each day if something gives...
Just go all out on your car, and save the stock parts for when something goes south on ya.
just a quick question, anyone know if when you sell an evo with a 100,000 mile powertrain warranty if it carries over to the next owner or does it become null and void?





