View Poll Results: Warranty claim problems/ No claim problems.
Submitted claim, wasn't honored or had problems



129
58.90%
Submitted claim, no problems getting it fixed.



93
42.47%
Multiple Choice Poll. Voters: 219. You may not vote on this poll
Warranty Issues <Mega Merge>
Joined: Jul 2002
Posts: 1,733
Likes: 154
From: Why do they always call the Evo the Dark Side?
Originally Posted by Stew
Whats up guys.. I'm a warranty-less Evo driver due to EvoM forum threads read by Mitsubishi Reps. I feel the pain.
2005 Evo
Owned: 7 months, warranty void after 5
Miles: 15,300
2005 Evo
Owned: 7 months, warranty void after 5
Miles: 15,300
I guess I can remove the black tape off my dashboard VIN# now since my warranty is done! (...but not without getting a new tranny under warranty.)
I really feel bad for all you guys that got the stiff arm from Mitsubishi. Because of that, I will likely never buy another Mitusbishi.
I really feel bad for all you guys that got the stiff arm from Mitsubishi. Because of that, I will likely never buy another Mitusbishi.
Originally Posted by Butt Dyno
I think most people would enjoy hearing more details 

Originally Posted by Stew
Motor spun a bearing under normal highway driving @ 15,300 miles. Took the car to a dealer with the TBE on, and when I came back 2 days later the district rep had sent a whole stack of EvoM threads to the Service Manager with my posts from earlier in the year about a flash, boost controller and intake. Warranty work on the motor/transmission/x-fer case (all drivetrain) was voided "due to modifications", even though it was obviously a factory defect. They made NO effort to find the cause of the problem, just used their "mods" reasoning as a scapegoat.
^ I hope they do read this thread, and realize how much business they are losing by chosing to be a**holes.
They saved $9,000 covering my car under warranty, but they are losing $35,000+ when I look elsewhere for my next vehicle.
ALOT of people are doing the same thing, ONLY because Mitsubishi has no idea how to run a quality business.
They saved $9,000 covering my car under warranty, but they are losing $35,000+ when I look elsewhere for my next vehicle.
ALOT of people are doing the same thing, ONLY because Mitsubishi has no idea how to run a quality business.
Originally Posted by speedracer2169
Well you need to remember that the dealer must prove that your modifications caused the problem. And how does he know what your screen name is? Did he search you ip address or what?
Originally Posted by Stew
I didn't get into logistics, but I think there was a pic I posted of my Evo with the plate showing so that may have done it. And technically (I went through it with the DMV & their lawyers) they don't have to *prove* the modifications caused the problem IF it is stated in the warranty manual that aftermarket modifications void your warranty. Mitsubishi has that printed on page 6 (or 7, I forget). Otherwise, they WOULD have to prove that is the case. So basically they used a techicality to save themself a few grand while screwing over the customer, and they were GLAD to do so.
Originally Posted by Stew
Whats up guys.. I'm a warranty-less Evo driver due to EvoM forum threads read by Mitsubishi Reps. I feel the pain.
2005 Evo
Owned: 7 months, warranty void after 5
Miles: 15,300
2005 Evo
Owned: 7 months, warranty void after 5
Miles: 15,300
I don't feel your pain. YOU knew modifiying your car was going to likely void your warranty and you did it anyway, then the engine blew and you're whining? Prove that the mods you had on the car didn't cause the failure!
Originally Posted by EVO Neil
I don't feel your pain. YOU knew modifiying your car was going to likely void your warranty and you did it anyway, then the engine blew and you're whining? Prove that the mods you had on the car didn't cause the failure!
The car is in my garage where I am happily upgrading the fragile 4G63 with a better motor.
Originally Posted by Stew
The car is in my garage where I am happily upgrading the fragile 4G63 with a better motor.
Everybody wants a racecar fully sponsored by the manufacturer.
Originally Posted by Event-Horizon
Dont forget the fuel pump.
Originally Posted by GPTourer
Ha ha, fragile. Yeah right. What are you putting in instead?
Everybody wants a racecar fully sponsored by the manufacturer.
Everybody wants a racecar fully sponsored by the manufacturer.
I have no problem admitting fault if that was infact the case, but fault was not determined. All I was hoping for was an actual assessment of the cause of the problem but Mitsu did not want to give that. If 5000 of the same vehicle are running the exact same mods and 1 breaks, one would think something was different about that vehicle.
..and if anyone can tell me how an intake/TBE/flash/MBC @ stock boost would cause a connecting rod nut to back off without being stripped in the process, by all means be my guest.

Anyway, be it my fault or Mitsu's fault, I've moved on. Lesson learned. Don't post mods on EvoM
Originally Posted by Stew
I have no problem admitting fault if that was infact the case, but fault was not determined. All I was hoping for was an actual assessment of the cause of the problem but Mitsu did not want to give that.
People who have stock cars get the benefit of the doubt - their cars don't get overly scrutinized either - they just get fixed. That is what limited warranties are all about.
The End.
Last edited by GPTourer; May 23, 2006 at 01:06 PM.





