Do you work for a Mitsu dealer? I'm asking because I work for a Honda dealer and the service department makes quite a bit of money from warranty claims, legitimately no less.

If Mitsu pays much less than the dealer's standard labor rate, that might explain why many dealers give bad service.

 

I second that. Lawsuits are a big reason why cars are so expensive these days. I highly suggest, to the original poster and others who have not done so, get in touch with MMNA customer service before doing anything else.

 

this sucks for some people

 

ALL of the issues brought up in the original post - with the exception of the seat back cracking - I had repaired by Mitsu. Under warranty, with NO hassles, on an obviously modded car. When I took it in to have the calipers replaced I still had the race tires on from an auto-x the previous day and not a word was said. The fact that I got warranty work done and others do not should be the crux of a lawsuit, not you getting warranty work done on a used car notorious for having warranty work denied. This is one case where you would have been better off buying from a dealer and working out the details of any warranty issues up front.

 

got my calipers denied b/c I didn't have my same as stock pads replaced at the dealer.
had my wing denied because there were apparently buff marks on it.
Count me in. best backed cars in the world...

 

My Clutch on my 04 was gone due to numerous test drives , They denied replaceing it ,Reason they say I was "Raceing My Car" . The former owner was a leaser

My T/C case has been making a loud , grinding noise at low rpm. This was after 2 months of owing this car ,:There Reason "I would drive the car to fast" :WTF ! then they trying making me pay $1500 for labor & another $3000 for a T/C.

My Rpm & Mph gauge lights are fadeing in and out when driveing . They Denied it , Reason "I put on that Crappy Boost gauge" WTF !

ME:My Tires are bald I need an aliment I just got the car a month ago ! THEM: No We dont do aliments .

Seat Cracking : ,There excuse Mitsu dosent cover seats under warranty
WTf!


Its funny because The day, I came in to buy my car

*********COMMENT REMOVED**************
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The dealer is
http://www.whittiermitsubishi.com/ ! PLEASE STAY AWAY FROM THEM !,They are a small dealer based in Los Angeles.

Oh and they ****ed me over on my EVO $35,000 for a used 04 WW GSR WTF!!@#@@#@ My evo was purchased on MAY of 2005

Ill be glad to contribute via paypal or whatever ,Keep us updated

sorry 4 gram.

 

I myself may have to join in due to the fact that my 5th gear is already grinding and i have had it for about 5 weeks so if they deny me coverage i will be glad to be on the list of the 200 evos

 

see you guys are going about this the wrong way. what you guys should be doing is boycotting or suing the aftermarket company. and when I say aftermarket I don't mean just the performance aftermarket either. EVERYTHING is aftermarket unless it is a Mitsu part. Oil filters, air filters, shocks all those parts you get at your local parts store is aftermarket. "We're suing you cause you sold us an inferior product to what Mitsu sells and it voided my warranty"

Trust me if you go that route you'll get A LOT more repsonse from Mitsu. You put pressure on the aftemarket companies they'll start pressing Mitsu.

 

I meant here as in my dealership.

 

i'm waiting now for a national center for dispute resolution decision on my brake calipers. pr*ck mid-atlantic rep claims i used acid wheel cleaner on my wheels! (never used anything but meguires car wash, by hand) i was supposed to hear from them by now, i will call tomorrow and if it ain't good, COUNT ME IN! yea, they say doesn't hurt the performance of the brakes, my argument, if all the paint fell off the car after 22k mi, it would still run as well... just couldn't get as much when i try to sell the car.

 

thats not true. im a mechanic and warranty work is better than no work. the difference isnt that much. ex: insted of .9 hrs you'll get .6 , or insted of 8hrs you'll get 6hrs which is still 95% of the time much more than you need to complete the job.

work is kinda slow and techs are definatly willing to do warranty work. from what i understand its a general rep over a wide area that decides what the dealership will and wont warranty on the evos .

 

i live in del. also.my car has been at the dealers for atleast 3-4 weeks because my freeze plug popped out.i grazed a deer,very minor damage.the dealer denied my warranty they have never heard of a freeze plug poppimg out.i showed them this forum no help.i call mitsu its self still denied.the insurance company wont pay for it either.both mitsu and the insurance company are not claiming responsibility.so i have to take the insurance to get my motor fixed.my car only has 3400 miles on it.

 

Maybe the 04 RS EVO's are special, but I've never had problems. The brembos are perfect. The tranny has no problems. No problems with my paint.

BTW, I clean my brakes with soap and water, no harsh cleaners.

 

More power to you brother. Given track record for dealing with customer warranty issues I would have gone to the lawsuit myself. A customer shouldnt have to deal with the B.S. past the dealer level (contacting the district rep., contacting corp., etc.). Keep us posted PLEASE.

 

Oh yea, mine are pealing and I've NEVER used anything but soap & water to clean.