BMW does not cover wear and tear items under warranty, it is covered under their maintenance program. BMW will replace your fluids, wipers, brakes, and whatever is done for routine maintence for the period of the maintenance program. I don't think they count tires as a maintenance item. But BMW does have a hell of a free maintenance program (better than Mercedes).

 

wait a minute I just thought of something...I took my car in at 5,000 miles for the free oil change/filter change and tire rotation. The didn't put in a new filter they just put it in my backseat in a box because they said I didn't need it, and said that my tires didn't need a rotation...

oh my god. what should I do?

-evochik

 

you'll have to prove that. do you have the service receipt? if so, look to see if it says tires rotated or just 5000 mile service. even if they didn't rotate them, it's your word against theirs unless documented on paper.

 

Oh yeah, thanks for clarifing that. It was there maintenance program that took care of that.

Sorry evochic

 

at 9k and both ur tires and clutch are worn, wow!

 

It's already been said before, but dont bother wasting time or money with a lawyer...Here's some free legal advice, you'll lose. I'm suprised that someone who is in a position to purchase an evo would even think that tires are a warrantied item. It's pretty standard knowledge that they never are. The clutch you might have a better argument with, but hey, you bought a mitsubishi. The crappy service is the name of the game.

 

I can completely grasp the concept of the tires not being a warrantied item. It's the clutch I am concerned mostly about. oh well.

-evochik

 

I agree with most people on this thread. I only took my car in for service once about a few things that i "thought might be problems" and mitsubishi just talked their way around them. The situation you are in DOES suck, but there is not a whole lot you can do at this point. As many said, you can fight it all you want, but the chances of you winning are slim to none.

Even though it seems like you will gain nothing out of this situation, you know now to check what is in writing (like a lot of people said). Sales people will tell you whatever you want to hear to make you happy.

Read over your waranty for some reassurance and call mitsubishi corporate and explain your situation. Could anything happen from that? Its possible. But it could also just get you more pissed off.

It sucks to feel like you are being lied to but thats a part of life none of us like.

Sorry to hear about the situation. Best of luck!

 

i'm getting my clutch changed out right now at a private mechanic. i didn't even bother going through the dealer, well, i called to see how much it would cost. they wanted $90 an hour for 10 hours.

if i had that much money i would've had them do it though. i trust dealer mechanics' experience the most. and if a problem arises from their work, they will stand behind it more than a private mechanic.

 

My tires were also worn to the cords around 12K miles. I rotated at 5K and 10K, but still wore through. 9K doesn't seem unreasonable if you are doing any tracking or had a poor alignment to begin with.

As for your clutch, sorry about your luck. Now you are part of the growing number of people with an aftermarket one. Guess I got a good one that has lasted my 23K so far. Hope it all works out for you!

 

Less than 9000 miles and 4 Advans and a clutch is gone? Now I learned to drive stick on my Evo, have 21,000 miles on it, and have yet to have any signs of a weakening clutch or tire problems. Yea the inner edge of my tires is worn, but that is due to me not swapping them side to side when they should have been. I caused that problem, I take the blame. It sounds to me like either your beating the crap out of your "baby," or you really dont know how to drive stick. Not trying to **** anyone off, but sometimes I think Mitsu is forced to turn a deaf ear towards warranty claims because they have to deal with issues like this.

 

considering that stock tires have treadwear rating of 160, it would've been a good idea to check the wear every 2-3k miles. most evo's come with very mild camber, <1 degree, so ppl don't have problem with inside wearing out. seems like ur car's alignment was much more aggressive. my tires have 13k miles on them so far and still have prolly another 10k left on them. i don't get to corner aggressively all that often, but when i do, it actually wears out my outside edge because my camber is pretty low.

as far as ur clutch, it's not easy to say. maybe u like to slip it longer and/or at higher rpms when u first start moving. that can have a big impact on clutch wear. evo does need some clutch slipping in order to get it moving because it's a heavy car for a 2 liter engine when it's off boost. i can get it moving and have clutch fully engaged within 3 feet from a full stop, using ~1000rpms or so. my clutch has no signs of slippage ever.

 

+1

Read that again, "NO CAR COMPANY" covers them, they are wear items. Some of you have such unrealistic expectations. Read your owners manuals, it's all spelled out in the warranty coverage area. The Motor Trend editors got over 17K on the first set of tires and never replaced the clutch while they had it so what does that tell you? Some of you need to admit that you a) drive your Evos hard or b) can't drive very well or c) both.

 

Obviously the salesman lied to you. Apparently the service people also screwed up by not rotating the tires. Unfortunately for you, neither the tires or the clutch are covered for wear by any warranty of any car. You should also know that the brakes and other items fall under the same category so don't count on warranty repairs to those either..... I think that unless you can make a case that the tires are worn excessively due to their neglect to do maintenance, you'll not get satisfaction for those. As somebody already said, the clutch might indeed be defective so you might have a chance to get that taken care of. I'd suggest going to a different dealer though...
Good luck with your problems. Just remember it's not the end of the world and everything will be OK in the end anyway ... Oh yeah, have the alignment redone for your style of driving, get some harder tires and make sure the clutch is working properly and you'll not have these problems in the future........

 

You are right that is what we do. Nothing but a bunch of liars. Yeah right. No freakin way!!

The only way to know what is covered by the warranty is to READ the warranty coverage chart in the owners manual. Woul you ask the butcher about your leaking toilet? Would you ask the guy that mows your lawn about a steak? Then why would you ask a salesman about warranty coverage? They are not the ones that work on the car or see what is a common problem for a vehicle. They sell cars, that is their job. Ask the guy in the service department what is covered if you can't read. As a lot of peaple have said, tires, brakes and clutches are wear items. They are designed to wear and therefore will eventually wear out. MMNA covers wear items for 365 days or 12k miles, whichever comes first. If the tires and clutch are THAT bad after a few months then it's time for a driving habit re-evaluation. I didn't see a milage or exact time mentioned any where. How many mile has the car been driven before the trip to service? How many months exactly? If you did your research before purchasing the car you would have seen that the AVERAGE miles on a stock set of tires is about 10k-12k. If you had your car in for regular service the dealer would have been able to see the problem and take care of it ASAP before it became this bad. We look for things like that because we want to take care of our customers. If the car never comes in except when there is a problem, how would anyone be able to tell you about it before it got that bad. There are a lot of you that think all we want is YOUR $$$. MMNA is easier to get money from than a customer because we know how to do it. If your car came in to us regularly we would be more than happy to spend Mitsu's money to keep your car running the way it should. NO car visit=no car history=no car inspection and that leads to problems that can be corrected often times under warranty. But then bad driving skills, like resting your foot on the clutch pedal or not getting your tires rotated will cause these very same things to happen. Not warranty.